Due to the nature of food and beverage products, we do not accept returns or exchanges on opened items. However, your satisfaction matters to us—if you're unhappy with your purchase for any reason, please contact us and we'll work with you to make it right.
What if my order arrives damaged or defective?
We take great care in packaging, but sometimes things happen in transit. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the damage. We'll replace the item or issue a refund promptly—whichever you prefer.
My coffee doesn't taste right. What should I do?
Coffee flavor can be affected by brewing method, water quality, and storage. If you believe there's an issue with the product itself (not just personal preference), please reach out to us. We stand behind our quality and want you to love every cup.
